The QUALITY concept has been accepted as a responsibility by all ASTAR staff. Training has been provided to achieve an essential goal i.e.: ZERO DEFECTS. Our CONTINOUS IMPROVEMENT PROGRAMME is supported by an exhaustive PLANNING PROCESS aimed at satisfying all customer delivery requirements. Moreover, process audits for permanent quality optimization and major investements in special laboratory equipment, automatic installations and procedures also deserve our full attention. The fact that ASTAR has already achieved this objective has allowed the company to become a leader in our sector.